Last week, Transport for All bought together 15 disability organisations to sign a joint letter to the Secretary of State for Transport, Grant Shapps MP. The letter set out our collective concerns around the impact that closing ticket offices will have on Deaf, disabled and older passengers.
Our new campaign: #NotJustTheTicket
Rail ticket offices are under threat. Plans to “modernise” the railway have led to widely-reported proposals to close over a thousand ticket offices across the country.
But for the 14.1 million disabled people in the UK, ticket offices play a crucial role in accessing the rail network.
It’s not just about tickets. Staff at ticket offices are the first point of contact for disabled people arriving at stations who require assistance. They provide information, unlock station facilities, and have an profound impact on safety and security.
Transport for All are campaigning hard to oppose these plans. Read more about our campaign here.
Last week we sent a joint letter to the Secretary of State calling for a halt to the closures. Our letter was signed by:
- Transport for All
- Access Association
- Chronic Illness Inclusion
- Disability Rights UK
- Guide Dogs
- Leonard Cheshire
- MS Society
- Royal Association for Deaf People
- Sisters of Frida
- Thomas Pocklington Trust
- Wheels for Wellbeing
Ultimately we are seeking an agreement from the Department for Transport to pause on the plans to close ticket offices.