Meet the team

Caroline Stickland


Partnerships Lead

Favourite mode of transport: On a bus while it’s crossing the river Thames, either northbound off to a museum or southbound home to my cats.

As Partnerships Lead I work with a wide range of organisations across the UK, from Local Authorities to transport operators, linking them up with the insight and expertise of our consultants and members. I have a long-term health condition, and I’ve worked in the charity sector for 13 years in engagement, policy and research roles.

Young woman with long brown hair and a turtleneck black top

Katie Pennick

Campaigns Lead

Favourite mode of transport: Overground, while enjoying the view.

I’m passionate about equality and committed to creating meaningful change for disabled people. My role at TfA is to keep on top of all things accessibility and transport policy, and work closely with our supporters, partners, and wider community to identify key issues, gather data, and use this to push for change. I use a wheelchair and have two incredibly cute cats!

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Emma Koprena

Access, Rights, Advice Scheme Manager

Favourite mode of transport: Under ideal circumstances, my favourite mode of transport would be rail, but I currently prefer buses.

My duties include the recruitment and support of volunteers, devising advice toolkits, as well as organising external advisory events. Additionally, I am responsible for managing contacts in our database and providing data insights to support TfA’s campaigns and policy influencing work.


Yragael Drouet

Information & Advise Support Supervisor

Favourite mode of transport: As a wheelchair user I have to say that the DLR is my favourite (if not perfect) form of travel in London.

I’m the Information and Advice Support Supervisor here at TfA, I am on the end of the phone and here in our offices helping disabled and older people to travel freely and safely.  I’m passionate about supporting disabled people, and theatre!

Sarah Teichler

Sarah Teichler

Associate Consultant

Favourite mode of transport:

I love the Tube. It’s fast, frequent and iconic. We need more step-free stations!

I’m an independent consultant providing support to Transport for All. I’ve worked in the disability and accessibility field for 17 years and I’m passionate about disability equality and the social model of disability. I’m a qualified Access Consultant for working in inclusive design for built environments, a qualified trainer and have extensive experience of developing accessibility and inclusion policies and strategies.

Meet the Trustees


Alan Benson


Alan is a leading disability campaigner on issues of transport. He recently made the Shaw Trust’s Disability Power 100 list of the most influential disabled people (for the second time running!). He also sits on the Board of London Travel Watch and co-chairs the DFT’s Inclusive Transport Stakeholder Group. He is also a regular tweeter!


Bhavini Makwana


Bhavini works at London Vision, a charity supporting Blind and Partially sighted people across the capital. In her spare time, she runs workshops and writes blogs to raise awareness of sight loss in the Asian community, and share her experiences of being a Guide Dog owner.


Jeff Harvey


Jeffrey is an IT consultant who thought the Underground was off limits to him due to his wheelchair until he read about Manual Boarding Ramps on TfA’s website. Inspired by this, he began to get involved at TfA to help people better understand accessible options, and to improve access overall.


Chris Mason


Chris qualified as a Chartered Accountant in 1979 and worked in practice until retiring from full-time working in 2014. He now divides his time between his wife’s children’s nursery, a few clients that he has retained and voluntary work.


Karl Farrell


Karl’s particular interest is streetspace: he advocates for clear pavements as a necessity for pedestrians and for controlled crossings so that anyone can safely cross a busy road. He’s our expert on everything from bus-stop bypasses to dockless bikes and e-scooters. He’s also the Treasurer for NFBUK.


Luisa Ferreira


Luisa is originally from Portugal. She is a full time carer for her mum in addition to being disabled herself. She has been advocating for disability rights for years and is particularly passionate about the rights of disabled migrants.

1.Kirsty awards (CROP_

Kirsty Hoyle


Kirsty joins the board after leading TfA as the CEO for 2 years. An experienced charity leader and strategist, Kirsty has spent her career raising awareness of issues that impact on people’s lives through integrating lived experience, public policy and service delivery. She is currently the Chief Executive of Metabolic Support UK.