Meet the team

Caroline is a white woman with dark brown hair. She is wearing a black jumper, and wears thick-framed glasses. She is smiling at the camera.


Chief Operating Officer (COO)

Favourite mode of transport: On a bus while it’s crossing the river Thames, either northbound off to a museum or southbound home to my cats.

As COO at Transport for All I work with our brilliant staff team and Board of Trustees to ensure the organisation is making an impact and delivering on our goals: challenging and removing the barriers to travel that are faced by Deaf, disabled and older people across the UK.  I have a long-term health condition, and I’ve worked in the charity sector for 13 years in engagement, policy and fundraising roles.

Katie is a white woman with long brown hair, winged eyeliner, and several nose piercings. She wears a jumper and is smiling.

Katie Pennick

Campaigns Lead

Favourite mode of transport: Overground, while enjoying the view.

I’m passionate about equality and committed to creating meaningful change for disabled people. My role at TfA is to keep on top of all things accessibility and transport policy, and work closely with our supporters, partners, and wider community to identify key issues, gather data, and use this to push for change. I use a wheelchair and have two incredibly cute cats!

Emma is a white woman with dark blonde hair with blonde highlights. She is wearing eyeliner, red lipstick and is smiling.


Insights and Advice Manager

Favourite mode of transport: Walking! For longer distances, a super off-peak train.

I oversee our Access, Rights, Advice scheme and lead on TfA’s casework. My other tasks include conducting various types of research, managing our data and using insights to support TfA’s campaigns and policy influencing work. Outside work, I’m a big fan of all sorts of art and animals. 

Yragael is a man with glasses, stubble and balding hear. He wears a multi-coloured long sleave top.


Information & Advice Support Supervisor

Favourite mode of transport: As a wheelchair user I have to say that the DLR is my favourite (if not perfect) form of travel in London.

I’m the Information and Advice Support Supervisor here at TfA, I am on the end of the phone and here in our offices helping disabled and older people to travel freely and safely.  I’m passionate about supporting disabled people, and theatre!

Sarah is a white woman with brown hair tied back in a pontytail and wearing square-rimmed glasses. She is wearing a black top and smiling.

Sarah Teichler

Associate Consultant

Favourite mode of transport: I love the Tube. It’s fast, frequent and iconic. We need more step-free stations!

I’m an independent consultant providing support to Transport for All. I’ve worked in the disability and accessibility field for 17 years and I’m passionate about disability equality and the social model of disability. I’m a qualified Access Consultant for working in inclusive design for built environments, a qualified trainer and have extensive experience of developing accessibility and inclusion policies and strategies.

Esi is a brown woman with dark brown hair, brown eyes and rosy cheeks. She is wearing a red top with no make up and is smiling. The photograph puts Esi in her late 30s. The photograph has a sepia tint

Esi Hardy

Associate Trainer

Favourite mode of transport: I like to get places quickly; I don’t see the point in dawdling. So, depending on accessibility and availability my favourite forms of transport are the train, tube, or walking (in my electric wheelchair) 

As Associate Trainer at Transport for All I use my personal, lived experience as a disabled person, as well as my professional background in the public and private sector to ensure advice given is tangible and realistic. 

Meet the Trustees

Alan is a white man with grey hair and stubble. He is dressed in smart clothing and leaning his head against his wheelchair head rest.

Alan Benson


Favourite mode of transport: Tube – Travelling beneath London’s streets is stillamazing.

Alan is a leading disability campaigner featured on the Shaw Trust’s Disability Power 100 list of the most influential disabled people for three years. He also sits on the Board of London Travel Watch, Ruils and co-chairs the DFT’s Inclusive Transport Stakeholder Group. He is also a regular tweeter!


Bhavini Makwana


Bhavini works at London Vision, a charity supporting Blind and Partially sighted people across the capital. In her spare time, she runs workshops and writes blogs to raise awareness of sight loss in the Asian community, and share her experiences of being a Guide Dog owner.

Jeff has a wheelchair headrest behind him and ventilator hose with mouthpiece supported by metal armature curved around in front of him.

Jeff Harvey


Favourite mode of transport: Power chair, because I use it all the time and it works outside and in. Also Underground: Because it’s usually fast and not affected by traffic or weather.

Jeffrey is an IT consultant who thought the Underground was off limits to him due to his wheelchair until he read about Manual Boarding Ramps on TfA’s website. Inspired by this, he began to get involved at TfA to help people better understand accessible options, and to improve access overall.

Chris is a white man with grey hair and wearing a collared shirt and smiling.

Chris Mason


Chris qualified as a Chartered Accountant in 1979 and worked in practice until retiring from full-time working in 2014. He now divides his time between his wife’s children’s nursery, a few clients that he has retained and voluntary work.


Karl Farrell


Karl’s particular interest is streetspace: he advocates for clear pavements as a necessity for pedestrians and for controlled crossings so that anyone can safely cross a busy road. He’s our expert on everything from bus-stop bypasses to dockless bikes and e-scooters. He’s also the Treasurer for NFBUK.


Luisa Ferreira


Luisa is originally from Portugal. She is a full time carer for her mum in addition to being disabled herself. She has been advocating for disability rights for years and is particularly passionate about the rights of disabled migrants.

Kirsty is a white woman with shoulder-length blonde hair. She is wearing a white shirt and a scarf and is shown addressing an audience.

Kirsty Hoyle


Favourite mode of transport: Top of the bus, right at the front

Kirsty joins the board after leading TfA as the CEO for 2 years. An experienced charity leader and strategist, Kirsty has spent her career raising awareness of issues that impact on people’s lives through integrating lived experience, public policy and service delivery. She is currently the Chief Executive of Metabolic Support UK.

Glyn is a white bald man with glasses.

Glyn Kyle


Favourite mode of transport: Used to enjoy travelling around the country by train, and the speed of the London Underground, but now find buses less of a challenge.

Glyn Kyle is a former independent board member of London TravelWatch. He has a long-standing interest in Older Peoples’ issues, and is currently a trustee of Age UK East London. He is a trustee of Southside Rehabilitation Association and chair of the Greater London Authority Inclusive Design and Access Panel for older and disabled People.