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Transport for London looking for paid mystery travellers

Transport for All

Become a paid travel assessor while helping...

Become a paid travel assessor while helping drive accessibility improvements in the capital.

Transport for London are looking for paid ‘mystery travellers’ to take part in research looking at accessibility across the capital.

Participants will be asked to make various set journeys across London, posing as ordinary travellers and then fill in a questionnaire about their trip.

The Accessibility Mobility Traveller Survey, aims to assess the progress of the investment in access and training by TfL. It is conducted by GfK, a market research company.

GfK are currently looking to recruit people with visual, hearing and physical impairments within the Greater London area.

Training will be provided (usually during office hours) and there’s no set amount of journeys that need to be conducted.

In addition to the journey itself, assessors will be asked to carry out tasks in advance of their journey, for example phoning to book assistance, or receive information.

If you’re interested in taking part, please contact AMTS on AMTS@gfk.com or by writing to ‘AMTS’, GfK Mystery Shopping , King Charles House, Park End Street, Oxford, OX1 1JB.

They will then get in touch, and send a simple form for you to fill in – however we have been advised there may be a 14 day wait for them to contact you, so please be patient.

A man standing in front of a painted brick wall smiling at the camera. He is holding a cane and is wearing glasses, a black jacket and a grey t-shirt. A man standing in front of a painted brick wall smiling at the camera. He is holding a cane and is wearing glasses, a black jacket and a grey t-shirt.

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