Data protection law in the UK is changing. Like many organisations, Transport for All (TfA) is taking steps to ensure we comply with the new law (General Data Protection Regulation, so called GDPR).
The GDPR aims primarily at giving more control to individuals over their personal data.
The protection of the data of our members, supporters and beneficiaries has always been our top priority. Following the new law, we have taken some further action to offer you more flexibility and transparency regarding your data:
- Advice Line: We want to give our beneficiaries more clarity on which organisations or companies we are contacting on their behalf when they have raised a case with us. So we have replaced the general consent form with a specific one which they will need to sign for each third party we are contacting regarding their case. This may not be as convenient for you, but should give you more reassurance with regard to who we are contacting on your behalf.
- Membership: We have introduced new communications options for our members who only want to receive reminders about their renewal, or do not want to be contacted at all.
- More relevant information: We have also introduced an option at the bottom of our newsletters, which gives you the possibility to change your communications preferences. You can also add information such as your borough or date of birth in order to receive more relevant local accessible transport news, such as borough related or 60+ related communications.
Take action – respond to our GDPR communications
We have recently sent various emails and letters to our members, supporters and beneficiaries in order to get their consent to continue to hold their data and keep contacting them.
If you have received this email from us, please respond to it as soon as possible. It is very important that you respond to it if you still want to hear from us in the future or if you still want our Advice Line to support your ongoing case. If you don’t answer yes or don’t send the consent form, you will stop receiving our communications or our support on a specific case after the 25th May 2018.
If you are a member or a beneficiary and haven’t heard from us please do not hesitate to contact us. Also do not hesitate to get in touch if you have any questions about GDPR:
- By email: email@example.com
- By post: Transport for All, GDPR, 336 Brixton road, London, SW9 7AA
- By phone: 020 7737 2339
Since you’re here …
… we have a small favour to ask. Transport for All is proud to be an independent grassroots charity and we depend on donations and support from our members. Every day Disabled and older people have their lives restricted (or even become housebound) because transport services fail them. Take action so that everyone can access buses with independence