Certain smartphone apps, such as Citymapper provide a good way to plan your journey. They provide step-free routes when you search for directions. Please check our Journey Planning page for more information.
- Most piers are wheelchair accessible as they are essentially ramps
- Some of the smaller boats do not have a ramp to actually board the boat. The gradient of the ramp to the boat depends on the tide, so it is advisable to contact the operator in advance if a steep ramp could be a problem.
- Many riverboats are accessible and the newer boats have accessible toilets. Ask at the kiosk when you buy your ticket.
- Assistance dogs are permitted to travel on board
Thames Clipper Boats
- All piers are step-free and wheelchair accessible except for Cadogan, London Bridge City and Wandsworth Riverside Quarter piers.
- Capacity of four wheelchairs on larger boats + three folded wheelchairs. Electronic wheelchairs are also welcome.
- All of the boats have audible next stop announcements on board, letting passengers know which stop is coming up.
- The piers have visual next boat information, letting passengers know when the next boat will arrive and where it is going to
- Many newer boats have accessible toilets on board. Please check with the service provider prior to your journey.
Last updated: March 2021