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Journey planning: 

Certain smartphone apps, such as Citymapper provide a good way to plan your journey. They provide step-free routes when you search for directions. Please check our Journey Planning page for more information. 


  • Most piers are wheelchair accessible as they are essentially ramps 
  • Some of the smaller boats do not have a ramp to actually board the boat. The gradient of the ramp to the boat depends on the tide, so it is advisable to contact the operator in advance if a steep ramp could be a problem. 
  • Many riverboats are accessible and the newer boats have accessible toilets. Ask at the kiosk when you buy your ticket. 
  • Assistance dogs are permitted to travel on board 


Thames Clipper Boats 

  • All piers are step-free and wheelchair accessible except for Cadogan, London Bridge City and Wandsworth Riverside Quarter piers. 
  • Capacity of four wheelchairs on larger boats + three folded wheelchairs. Electronic wheelchairs are also welcome. 
  • All of the boats have audible next stop announcements on board, letting passengers know which stop is coming up. 
  • The piers have visual next boat information, letting passengers know when the next boat will arrive and where it is going to 



  • Many newer boats have accessible toilets on board. Please check with the service provider prior to your journey. 


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Last updated: March 2021

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