The London Taxicard Scheme is funded by 32 participating London boroughs and the Mayor of London. It aims to provide door-to-door transport for disabled and older people who have mobility impairments and difficulty using public transport. The Taxicard contract is administered by London Councils and operated by Computer Cab.
Taxicard allows you to make a set number of subsidised journeys in licensed London taxis. The number of trips you are allocated differs depending on which borough you live in.
The eligibility criteria for Taxicard varies across London Boroughs and some people find it a bit complicated. Feel free to take the Transport for All eligibility quiz for an easy way to find out if you are automatically eligible.
General Automatic Eligibility
You are automatically eligible for membership of Taxicard if you:
- Receive the Higher Rate Mobility component of the Disability Living Allowance
- Receive 8 points or more under the moving around activity of the Mobility Component of PIP
- Are registered as Severely Sight Impaired/Blind (Being partially sighted does not allow automatic entry)
- Receive a War Pension Mobility Supplement
- Receive the Armed Forces Independence Payment (mobility element)
Specific Automatic Eligibility
- Receive Higher Rate Attendance Allowance (only in Barnet, Hackney, Islington, Kingston, Newham, Redbridge, Sutton and Westminster)
- Have a Blue Badge (only in Hammersmith & Fulham)
- Age-related (in the following boroughs only)
- 80 years of age or older in Islington
- 85 years of age or older in Barnet and Redbridge
- 90 years of age or older in Kingston
You may still apply if you do not fit any of the aforementioned automatic eligibility criteria, but you may be asked to provide further detailed personal information.
List exactly what your impairments are, how you are disabled by inaccessible transport services, and what effect this has on your daily life. Many boroughs conduct eligibility assessments carried out by occupational therapists. You may be invited to one where you will be asked questions about your impairments and how they prevent you from using public transport, as well as being monitored while you walk a certain distance.
To find out which application form you need, visit the London Council website and click on your borough.
Many allow applications available online for you to download, others require you to contact them to request one. You can request an application form by phone, e-mail, post or by downloading the application form.
For more information:
Tel: 0207 934 9791 (Option 2)
Last updated: March 2021