Skip navigation.
Do you have any transport access issues?
Dial-a-Ride? Blue Badge? Journey planning? Complaints? Contact us!
Call us on: 020 7737 2339

Capital Call

Capital Call Service Information

Capital Call was introduced by TFL as an addition to Taxicard in the boroughs where black cabs are scarce, and currently operates in Bexley, Ealing, Enfield, Haringey, Hillingdon, Hounslow, Lambeth, Lewisham, Merton and Southwark. You will be given an annual travel budget of £200, to spend how you wish on Capital Call trips booked through the call centre.

You must be a member of Taxicard to use Capital Call.

Capital Call contact details
Telephone Capital Call on 020 7275 2446
Email :

When you make a booking, Capital Call arranges for a local minicab firm to collect you. You will pay a flat fare of £1.50 for anything up to £11.80. The remainder, in this case £10.30, is taken from a £200 per year budget allocated to each member by TfL.

Multiple swiping is permitted on Capital Call for fares of up to £59, which is five times the trip subsidy.

Call Capital Call to register on 020 7275 2446.

You can also view, download and print their application form by clicking here.

It is also worth noting that Transport for London (TfL) proposed to withdraw the scheme from April 2015. There was a consultation 2014 but a decision has to be made yet. Therefore, Capital Call are not taking new members but you will be put on a waiting list if you decided to apply.

Further information about the scheme can be found online.

TfA banner: did you find this content useful? please consider supporting our action for a transport network accessible to all! donate today.

TfA banner: do you have any more questions? we provide expert information and advice on all transport services and benefits. contact us.