Freedom Pass Renewal
Added: 28 January 2010 | Updated: 1 December 2014
Freedom Pass renewal is now in full swing and you have until 31st March 2010 to renew your pass.
All current Freedom Passes will cease to work on 31 March 2010. This process began on 4 January and the application form is available online and in Post Offices. It is a new form – which is the same as is used for new applications.
- your new style pass will be valid for five years and can be used as soon as you receive it
- for additional security, your new pass will include a photograph of you on the card itself rather than on a separate photocard, so you will need to produce a passport-style photograph of yourself before you apply. More about the photo
- your new card will usually take 10 working days to arrive and will be sent to you in the post. If you don’t receive your pass within 10 working days be assured that it is on its way. You can use your current pass until 31 March, but as soon as you receive the new one, you can use it and destroy the old one.
You can contact Transport for All’s transport helpline if you have any questions or are having a problem renewing your pass:
020 7737 2339 or email us at firstname.lastname@example.org
Alternatively, you can contact Freedom Pass:
0845 275 7054
020 7934 9633